Cancelling a sourcing request (RFQ)

An RFQ can be withdrawn at any time, free of charge, before you confirm an order. Just tell us the RFQ ID.

Cancelling a confirmed order

After an order is confirmed, cancellation follows the written order agreement between buyer and supplier. If production has not started, suppliers will usually cancel; materials already purchased or goods already produced may be chargeable.

If a supplier fails to perform, tell us — we will mediate and, where our verification was at fault, review the supplier's status on the platform.

Deposits

Any deposit terms are set per order in writing. GoTradeWorld does not currently hold buyer funds or offer escrow — do not send money to any account other than the one named in your written order documents.